At A New Day Real Estate, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. We comply with UK data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect the following types of personal data:
- Personal Identification Information: This includes your name, email address, phone number, and postal address when you contact us, make an enquiry, or engage in any property transaction.
- Technical Data: Information about your device, browser type, IP address, and browsing activity on our website, collected through cookies.
- Transactional Data: This includes details of the property services you request, transactions, payments, or communications with us.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
- To provide property services, such as buying, selling, or renting properties.
- To communicate with you regarding your property-related inquiries, bookings, or services.
- To improve our website and services based on your feedback and browsing activity.
- To send marketing communications, including property updates, offers, and news (if you have opted in).
- To comply with legal obligations and protect our rights and interests.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Trusted third parties who help with website operations, payment processing, property transactions, or customer support.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our legal rights.
4. Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies
Our website uses cookies to enhance your browsing experience and analyse website usage. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the website.
For more information, please refer to our [Cookie Policy].
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data, subject to certain conditions.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Object: You can object to the processing of your personal data for direct marketing purposes.
- Right to Data Portability: You can request your personal data in a structured, commonly used format.
To exercise these rights, please contact us using the details below.
7. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us.